Refund Policy
Last Updated: April 2026
1. Overview
At Future Degree Sphere, we strive to provide the best education counselling services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.
2. Refund Eligibility
Counselling Service Fees
If you have paid a fee for our education counselling services, you may be eligible for a refund under the following conditions:
- Refund request made within 7 days of payment, provided no counselling session has been conducted
- Service was not delivered as described or promised
- Duplicate payment was made by error
University Fees
Fees paid directly to partner universities are governed by the respective university's refund policy. Future Degree Sphere is not responsible for university fee refunds. Please contact the university directly for such queries.
3. Non-Refundable Items
The following are non-refundable:
- Consultation fees after a counselling session has been conducted
- Application processing fees once the application has been submitted to the university
- Document verification and processing charges
- Services already rendered or partially delivered
4. Refund Process
To request a refund, follow these steps:
- Step 1: Email your refund request to Info@futuredegree.co.in with subject line "Refund Request"
- Step 2: Include your full name, phone number, payment details, and reason for refund
- Step 3: Our team will review your request within 3-5 business days
- Step 4: If approved, the refund will be processed within 7-10 business days
5. Refund Timeline
| Payment Method | Refund Timeline |
|---|---|
| UPI / Net Banking | 5-7 business days |
| Credit / Debit Card | 7-10 business days |
| Bank Transfer | 7-14 business days |
| Cash Payment | Refund via bank transfer within 7-14 days |
6. Cancellation Policy
You may cancel your service engagement at any time by contacting us. The refund amount will depend on the stage of service delivery:
- Before counselling begins: Full refund of counselling fees
- After initial counselling: 50% refund if no application has been submitted
- After application submission: No refund on processing fees
7. Dispute Resolution
If you are unsatisfied with the refund decision, you may escalate your complaint by writing to our grievance officer at Info@futuredegree.co.in. We aim to resolve all disputes amicably within 15 business days.
8. Contact for Refund Queries
For any refund-related questions or requests:
Email: Info@futuredegree.co.in
Phone: +91-96236-02471
Address: Office No. 302, WestVille, Balewadi Highstreet, Baner, Pune, Maharashtra, India
Hours: Monday - Friday: 9:00 AM - 5:00 PM IST